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howto:how_to_keep_unlimited_data_on_verizon [2013/10/07 22:01] – smark | howto:how_to_keep_unlimited_data_on_verizon [2013/10/07 22:19] – smark | ||
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* 555-5678 = LG Cosmos 2 - Mom's Line, Normal Family Shared Plan, No Data, No Upgrade Available, had an " | * 555-5678 = LG Cosmos 2 - Mom's Line, Normal Family Shared Plan, No Data, No Upgrade Available, had an " | ||
* 555-9000 = LG enV Touch - Uncle' | * 555-9000 = LG enV Touch - Uncle' | ||
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+ | You should be able to go into a Verizon Wireless store, tell them you want to do an alternate upgrade on a family member' | ||
+ | |||
+ | A few thing you'll need: | ||
+ | * An unlimited plan with an upgrade (what most people' | ||
+ | * Another phone on the account | ||
+ | * A Verizon Wireless rep who is willing to help the customer. | ||
+ | |||
+ | Of the 8 reps I've dealt with, three have been more than helpful about telling me what is and wasn't allowed. One of the other ones was very upset about how I was " | ||
+ | |||
+ | Suggestions: | ||
+ | * Just keep trying until you find a VZW Rep who is laid back and knowledgeable. | ||
+ | * Gather as much information as you can. Call Verizon several times and flat out ask them how to keep unlimited. A lot of them will tell you "you can' | ||
+ | * Keep checking every step of the way and make sure your unlimited account does not get destroyed. In my case, I took a chance, you will have to using this method. | ||
+ | |||
+ | ==== The Story ==== | ||
+ | |||
+ | After being frustrated at some Verizon Wireless people flat out lying about what you can and can't do, my data usage etc, I started cold calling the Verizon Phone support reps and talked to someone useful. They told me that there is no way to keep the Unlimited data on my account and use that upgrade. If you use the upgrade it will renew the plan, even if you transfer the upgrade to a different line. If you use an upgrade from a different line (which I didn't have anyway) on to your line, it would also force it to a 2GB/mo or 6GB/mo plan. I talked with the guy and found I had the " | ||
+ | |||
+ | I walked into the Verizon Store and told the guy I needed to upgrade my Mom's phone. I wanted to upgrade her LG Cosmos 2 to a LG G2 and I don't want him to do anything that would affect my unlimited plan. He seemed like a nice guy and we were casually talking and I mentioned how I wish I could have used my upgrade on my Mom's line so I could save an extra $200 (paying $200 instead of $400). He mentioned the " | ||
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+ | At this point we're going to be using my upgrade on my Mom's line (since he thinks I getting this for my Mom), which will convert my Unlimited Plan to a 6GB, which I'm fine with. This is called using an " | ||
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+ | I left the store with my HTC DNA activated on my line and an LG G2 activated on my Mom's line. I gave it about a half hour then swapped the SIM from my DNA to my G2, then re-activated my Mom's LG Cosmos 2 on her line and removed the data package. It's been 24 hours and I still have unlimited data. |